Privacy Policy
Introduction
This Privacy Policy describes how we collect, use, and protect your information when you use our services through the Mobile Guy’s Documentation Toolbox application and website. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.
Information We Collect
- User Information: We collect your email address, IP address, and third-party online payment processing system IDs to manage subscriptions and ensure access to our software.
- Uploaded Content: We collect PDFs and screenshots containing vehicle details (e.g., name, VIN, model, year, make) for the purpose of generating car scan reports.
- Data Processing: Files are uploaded to the cloud, where they are processed to generate PDF reports.
Use of Information
We use the information collected to:
- Subscription Management: To verify your subscription status and provide access to our software.
- Report Generation: To process vehicle details and generate car scan reports.
- Payment Processing: To facilitate payments through third-party payment systems.
- Provide customer support and communicate with you
- Improve our services and enforce our terms of use
Upon service termination, your files will be deleted from our Azure cloud storage after a 14-day grace period.
Data Sharing
We do not sell or share your data with third parties except as required for:
- Payment Processing: To complete transactions through third-party payment systems.
- Cloud Storage Operations: To store and process data in the cloud.
- When required by law
User Rights
You have the right to:
- Request Access: To view the data we hold about you.
- Request Deletion: To delete your stored data by contacting us at info@automotivediag.com.
- Report security concerns
Security Measures
We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, users are responsible for maintaining a backup of files their files and reports and maintaining the security of their login credentials and reporting any security breaches immediately.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Continued use of our services after changes indicates your acceptance of the updated terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@automotivediag.com.